Last Updated: August 23, 2026
Twilight Alchemy (“Twilight Alchemy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
By using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, contact us, or otherwise interact with Twilight Alchemy, we may collect certain information.
Information You Provide
Depending on how you interact with our website, this may include:
- Your name
- Billing and shipping address
- Email address
- Phone number
- Order and purchase information
- Information you provide when contacting us
- Information you provide when creating an account
- Information submitted through contact forms, newsletter sign-ups, or other forms on our website
We only request information that is reasonably necessary to provide our products and services.
Payment Information
When you make a purchase, payment information is processed through our third-party payment providers. Twilight Alchemy does not intentionally store complete credit card or debit card numbers on its own servers.
Your payment information may be collected and processed directly by the payment provider used during checkout, such as [Stripe / PayPal / WooCommerce Payments / other payment processor].
Please review the applicable payment provider’s privacy policy for information about how your payment information is handled.
Automatically Collected Information
When you visit our website, certain information may automatically be collected by our website, hosting provider, analytics services, or other third-party technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of visits
- General website usage information
This information may be used to help us understand how visitors use our website, maintain website security, and improve the website.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Process payments
- Ship and deliver purchases
- Communicate with you regarding your order
- Respond to questions, comments, or customer service requests
- Provide information about products or services you have requested
- Maintain and improve our website
- Prevent fraud, abuse, or unauthorized activity
- Maintain website and transaction security
- Comply with applicable legal obligations
- Send promotional emails or newsletters when you have chosen to receive them
- Maintain records necessary for accounting, tax, and business purposes
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share limited personal information with trusted third-party service providers when necessary to operate our business and fulfill your order.
These may include:
- Payment processors
- Website hosting providers
- E-commerce and website service providers
- Shipping carriers
- Order fulfillment services
- Email and marketing platforms
- Website analytics providers
- Accounting or bookkeeping services
- Fraud prevention and security services
- Government agencies or legal authorities when required by law
For example, your name and shipping address may need to be provided to a shipping carrier so that your order can be delivered.
These third parties are permitted to use your information only as reasonably necessary to provide their services or as otherwise permitted by law.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience and allow certain website functions to operate.
Cookies may be used to:
- Remember items placed in your shopping cart
- Keep you signed in to your account
- Remember website preferences
- Understand how visitors use the website
- Analyze website traffic
- Improve website functionality and performance
- Provide relevant marketing or advertising, if applicable
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of the website, including shopping cart and checkout features.
5. Third-Party Services
Twilight Alchemy may use third-party services to operate portions of the website or business.
These services may include website hosting, payment processing, shipping, analytics, email communication, advertising, and other business-related services.
Third-party services may collect or process information according to their own privacy policies. Twilight Alchemy is not responsible for the privacy practices of third-party websites or services.
Where appropriate, we encourage you to review the privacy policies of any third-party service you interact with through our website.
6. Email Communications
If you voluntarily subscribe to our mailing list, we may use your email address to send newsletters, announcements, product information, promotions, or other communications from Twilight Alchemy.
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in the email or by contacting us directly.
Please note that even if you unsubscribe from marketing communications, we may still contact you when necessary to fulfill an order, provide customer service, or communicate about an existing transaction.
7. Order Information
When you place an order through Twilight Alchemy, we retain information associated with your purchase for purposes such as:
- Processing and fulfilling your order
- Providing customer support
- Processing returns or refunds
- Maintaining business and financial records
- Meeting tax and legal requirements
- Resolving disputes
We retain order information for as long as reasonably necessary for these purposes and as required by applicable law.
8. Data Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information.
These rights may include the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is collected or used
- Opt out of certain marketing communications
- Withdraw consent where processing is based on consent
Some requests may be subject to legal or business recordkeeping requirements.
To make a privacy-related request, please contact us using the information provided below.
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take reasonable steps to delete it.
11. Links to Other Websites
Our website may contain links to websites operated by third parties.
These websites have their own privacy policies and practices. Twilight Alchemy is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable laws.
When changes are made, the updated “Last Updated” date at the top of this page will be revised.
We encourage you to periodically review this page for the most current information about our privacy practices.
13. Contact Us
If you have questions about this Privacy Policy, would like to request access to or deletion of your personal information, or have another privacy-related concern, please contact Twilight Alchemy at:
Twilight Alchemy
Email: Contact@Twilight-Alchemy.com
Website: Twilight-Alchemy.com
Thank you for supporting Twilight Alchemy and for trusting us with your information.